AlarmPager
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Hench Control's AlarmPager

The Hench Control AlarmPager™ software allows the operator to set up his control system to page a variety of people when an alarm condition exists.  AlarmPager™ will call out with a numeric message to a numeric pager; or with an alphanumeric message to either an alphanumeric pager or even a cell phone.  The people being paged can be different, depending upon the day of the week, the time of day and the type of alarm.  The Hench Control AlarmPager™  uses user-friendly pop-up screens (see below) which lead the operator through the process without requiring extensive computer skills.   AlarmPager™ keeps you in touch with your refrigeration system no matter where you are or what time it is.  It allows you to decide whether an alarm is critical, or needs to be addressed immediately.  

AlarmPager™ allows the user to create his own messages in a language or shorthand that is most meaningful to him.  It is designed to be able to activate or de-activate alarms easily, if that is necessary.  The alarms are organized by controller, making it easy to modify and easy to find where the source of the problem is.  It will alarm on the following conditions:

bulletHigh temperature or pressure or other analog value.
bulletLow temperature, pressure or other analog value.  
bulletLoss of communication to one of the controllers.
bullet Failure of the compressors.
bullet Closing of a switch, such as a breakglass alarm or high level shutdown.

If one of the selected alarm parameters goes into an alarm state, the “Alls well” symbol changes to a warning symbol.  A set of symbols is provided for the user to select and thereby customize his system.  The alarms are saved in an alarm history file, which allows the user to see the sequence of the alarms, and how they were created.  The alarms have a time delay which can be adjusted to avoid nuisance alarms.  For hot gas defrost evaporators, it even has an offset for the temperature alarms to avoid having alarms each time the air unit goes into defrost.

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